Entertainment travel runs on uncertainty. Tours change overnight. Global events derail plans. Technology keeps rewriting the way teams work.

The question is: how do you stay clear-headed, make good decisions and lead well when the ground keeps shifting?

In this interactive session, Katherine Templar brings neuroscience and behavioural science into the real world of entertainment travel. She’ll explain why our brains can interpret uncertainty as threat – and introduce her research into “Uncertainty Experts”: people who consistently perform well when outcomes are unclear.

Together, you’ll explore the three skills they share: Emotional Regulation: staying in control under pressure. Open-Minded Thinking: reducing bias and keeping clear thinking online when stress rises. Connection: using values, intuition and human connection to navigate the unknown.

Through live exercises, discussion and audience participation, you’ll experience these tools in action before applying them directly to entertainment travel – from making decisions with incomplete information and managing uncertainty across teams, to responding creatively when plans change.

You’ll leave with practical habits you can use immediately, plus a clearer understanding of how to turn disruption from something to fear into something you can work with.

It’s time to turn “what now?” into “what’s possible?”